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Privacy Policy

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Last updated: 9/7/2025

 

1. Introduction

 

ChaseVaultTCG.com (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website, ChaseVaultTCG.com, and our services.

We process your personal data in accordance with the General Data Protection Regulation (GDPR) and Dutch privacy laws.

 

2. Information

 

  • We may collect and process the following types of personal data:

  • Personal identification data (name, email address, phone number, billing/shipping address).

  • Account information (if you create an account on our website).

  • Payment details (processed securely via our payment provider; we do not store full card details).

  • Technical data (IP address, browser type, device, cookies).

  • Communication data (messages, support requests, reviews, or inquiries).

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3. How We Use Your Data

 

We use your personal data for purposes including:

  • To process and deliver your orders.

  • To manage your account.

  • To communicate with you about your order, account, or support requests.

  • To send marketing emails or newsletters (only if you have opted in).

  • To improve our website and services.

  • To comply with legal obligations.

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4. Legal Basis for Processing

We process your personal data on the following legal grounds:

  • Contract: when processing is necessary to fulfill an order.

  • Consent: for sending newsletters or marketing.

  • Legal obligation: when required by law (e.g., tax purposes).

  • Legitimate interest: for improving services and preventing fraud.

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5. Data Sharing & Third Parties

We never sell your data. We may share your data with trusted service providers, such as:

Payment providers (e.g., Stripe, PayPal) to process payments.

Shipping carriers to deliver your orders.

Website hosting and analytics providers to operate and improve our site.

Legal authorities if required by law.All third parties are required to handle your data securely and in compliance with GDPR.

 

6. Cookies & Tracking

We use cookies and similar technologies to:

  • Enable website functionality.

  • Analyze traffic and performance.

  • Personalize your experience.

 

You can manage or disable cookies through your browser settings. For more details, see our Cookie Policy.

 

7. Data Retention

We retain your personal data only for as long as necessary:

  • For order and tax records: usually 7 years (as required by Dutch law).

  • For marketing purposes: until you withdraw consent.

 

8. Your Rights (GDPR)

You have the right to:

  • Access your personal data.

  • Request correction or deletion.

  • Withdraw consent for marketing.

  • Object to processing.

  • Request data portability.

  • File a complaint with the Autoriteit Persoonsgegevens (Dutch Data Protection Authority).

 

To exercise your rights, contact us at: contact@chasevaulttcg.com

 

9. Data Security

We take appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, or disclosure.

 

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

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ChaseVaultTCG

Chamber of Commerce (KvK): 98188364

Email: contact@chasevaulttcg.com

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